FAQs


How long does it take for a package to arrive?
We ship all packages within one business day. Standard shipping for orders take about 5-10 business days. International orders take 3-5 weeks to arrive depending on the destination.

What shipping method do you use?
Standard shipping for orders in the United States are shipped through USPS First Class or Priority Mail. Our international orders are shipped through USPS First Class International Mail.

How much does shipping cost?
It depends on the country you’re in and your order size The easiest way to get shipping costs is to add items to your cart, select your country, and click the “update total” button.

Do you ship internationally?
Yes! We now ship to almost every country around the world.

What form of payment do you accept?
We accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments.

What is your return policy?
An unworn product can be exchanged within 15 days of delivery. You should include a copy of the packing slip that was sent with your purchase. If a product is defective, it may be exchanged for a new product, which will be shipped to you at no additional charge. If you have further questions please contact us.

Returns should be mailed to:
Junam
P.O. Box 11100
Syracuse, NY 13218

How do you pronounce Junam?
“Joo-num”

Still have questions?
For additional information about Junam please email us at info@junamclothing.com